By Chris Bradley
Aer Lingus has now got a new mobile websites and app, so that customers who have a web enabled phone can look at their flight details, check in and make bookings just using their phone. They will also be able to check flights details and get travel alerts. The functions are available for iPhones as well as Android phones and Nokia and Blackberry users. This means that most smart phone users will be able to use the features, if they wish to.
The eCommerce Manager of Aer Lingus, Sturat Lattimore, has said that this is part of a phase of mobile technology advances that the company plan to make. They could see that there was a demand for them to provide this service, which is why they have allowed them this flexibility and control. When the app users check in using a phone or if anyone uses the mobile site to check in, they will get a bar code on the phone and this can be scanned at the boarding gate and security. They will be able to check in and reserve their seats as well as seeing if their flight is on time.
They will be able to get this boarding pass on their way to the airport, which will make their check in process a lot easier and quicker. It also makes it better if there is some sort of delay, as they can be advised of it and then make a decision about what to do. The facility is available on routes between Dublin and Gatwick, Manchester, Birmingham, London Heathrow but will be rolled out to all flights very soon. They are waiting to get acceptable bar codes for European airports but hope to do so by the end of the next few months.